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Important information!
Due to difficult weather conditions at the airport in Almaty yesterday- 02/16/24, there was a shift in the schedule in some directions.
At the moment, the situation is stabilizing. In some cases, additional waiting due to the queue for pouring de-icing liquid, as well as a longer wait for the delivery of passenger buses and other equipment is possible.
We thank you for your patience and ask to treat situations of this nature with understanding. Passenger safety is our top priority.
Customer Support Center 8 7252 99 88 80 24/7
e-mail: scat@scat.kz
You can also check the status of your flight on the website
Help
If you are traveling without baggage and have both printed boarding pass copies, you can go to departure hall no later than 30 minutes (no later than 60 minutes for international flights) before the scheduled flight departure. If you have baggage or do not have printed boarding passes, you need to go at the check-in desk no later than 40 minutes before departureno later than 60 minutes for international flights and get a boarding pass and a baggage tag.
You can print your boarding pass at check-in desk no later than 40 minutes before the flight departure.
You need to do the check-in process again, select a new seat, and print new boarding pass.
The passenger must personally check-in online. During online check-in, the passenger must personally familiarize with the list of prohibited items and the rules of check-in proccess.